Reply by 1StopBedrooms

Hi Jayne,

We’re really sorry to hear about what happened. As per your desired resolution a $100 refund has been applied back to the original form or payment. Please let us know if there is anything else we may assist you with, thank you.
Advertised vs Delivered
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I received my furniture yesterday which was left in my front yard and when I got home and opened the boxes one of my night stands was broken. I called this morning and spoke to Isaac who identified himself as the manager.

He told me there’s no parts to fix it and he’ll give me $25 off and deal with it and if I dispute the charges we will not win. I told him the furniture was just received and he told me because I sent him a picture with it in my house that he’s going to say it was delivered into my house and not left outside.Well that’s fine I will be contacting the Better Business Bureau about this.

Product or Service Mentioned: 1stopbedrooms Customer Care.

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