Reply by 1StopBedrooms

Hi Jayne,

We’re really sorry to hear about what happened. As per your desired resolution a $100 refund has been applied back to the original form or payment. Please let us know if there is anything else we may assist you with, thank you.
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I received my furniture yesterday which was left in my front yard and when I got home and opened the boxes one of my night stands was broken. I called this morning and spoke to Isaac who identified himself as the manager.

He told me there’s no parts to fix it and he’ll give me $25 off and deal with it and if I dispute the charges we will not win. I told him the furniture was just received and he told me because I sent him a picture with it in my house that he’s going to say it was delivered into my house and not left outside.Well that’s fine I will be contacting the Better Business Bureau about this.

Product or Service Mentioned: 1stopbedrooms Customer Care.

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