Reply by 1stopbedrooms

Thank you for your comments. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. At the present time we are currently showing an estimated ship date of 05/01/2018 from Ashley Furniture. Your order will be shipping with UPS in which a tracking number will be emailed to you once generated. We are really thankful to you for your understanding.

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How come you can't reach these folks?Even when they say their hours of operation are 11AM-6PM eastern time, their vm says closed when you call within operations hours.

placed an order back on 3/31, its now 4/11. The order checking tool state pending pickup, what the heck is that? They send an email initially stating address needs to be verify, you sit on hold for 1/2 hour for them to tell me no verification is needed and then don't take calls again from the same phone number.

Was this a scam just to have record of a call from home number?HELP someone that is real to confirms scam or not?

Reason of review: Order processing issue.

Monetary Loss: $400.

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