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1stopbedrooms's reply to:

I am sorry to hear the issues you have experienced with the delivery carrier. Such errors are rare, but unfortunately do occur from time to time. I personally have reached out to the delivery carrier making them aware of this instance so it won’t happen to a future...
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I didn't like
  • Lack of follow up
  • I still dont have my furniture
  • Credit for my trouble
#1048409
1stopbedrooms - No Communication, Inaccurate Shipping Estimates, Unreasonable Delivery Methods
Thank you for bringing this your issue to our attention. I sincerely apologize for and we understand your frustration. I personally have reached out to the delivery carrier making them aware of this instance with the driver assigned to your delivery so this won’t...
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I liked
  • Price but you get what you pay for
  • Product selection
I didn't like
  • No customer service
  • Poor delivery service
  • Lack of communication
#1039739
1stopbedrooms's reply to:

We have thoroughly reviewed your claim and feel that we owe you our deepest apologies for the inconvenience that has caused to you. At 1Stopbedrooms.com we are very serious about our customer’s satisfaction and we work hard to get to the bottom of any customer...
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I didn't like
  • Lack of follow up
  • No sense of urgency
#1028100
1stopbedrooms's reply to:

1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
1stopbedrooms - HORRIBLE
My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. We inspect orders prior to delivering them to our customers to make certain that items are in perfect condition. Additionally, our excellent packaging and shipping...
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1stopbedrooms's reply to:

Thank you for your feedback regarding our clinic. I understand that you were forced to wait a particularly long time for your appointment on I am terribly sorry to hear that your experience was a bad one. Under normal circumstances we will work with the customer and...
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I didn't like
  • Lack of communication
#1011576
1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Today’s furniture is made with manufactured wood products held together with resins and glues and painted with plastics, and synthetic fabrics coated with high-performance...
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#1006733
1stopbedrooms's reply to:

Please let us apologize for the difficulties and inconvenience you experienced with the delay on your order. We are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. We have requested...
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#1004220
1stopbedrooms's reply to:

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. I have personally reached out to our delivery carrier regarding your experience and will help remedy the situation to prevent this from...
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#1003530
1stopbedrooms's reply to:

Thank you for bringing this issue to our attention. I sincerely apologize for the damaged bedroom room set that was delivered and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. There is no...
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#1002343
1stopbedrooms's reply to:

It has been brought to my attention that your order was not delivered to you on time. Please accept our sincere apology for the trouble and distress this has caused you. Know that you are important to us, and hearing that our service was less than optimal for you, we...
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#990642