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1StopBedrooms's reply to:

We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Under normal circumstances we make sure inspect all furniture orders that are dropped off to the warehouse from the manufacturer. In the...
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#1240678
1StopBedrooms's reply to:

Thank you for bringing this your issue to our attention I’m sorry to hear about your experience. We take pride in offering not only the lowest prices but the best service in the industry. The items must meet the following criteria to qualify for our Best Price...
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#1238935
1StopBedrooms's reply to:

Please let us apologize for the difficulties and inconvenience you experience. We pride ourselves on customer service and getting the furniture to your home in the quickest way possible. Our shipping policy states orders can take a maximum of 4 - 6 weeks from the date...
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#1231843
My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide...
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#1231715
1StopBedrooms's reply to:

Thank you for your comments. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. At the present time we are currently...
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#1231711
1StopBedrooms's reply to:

Thank you for bringing this issue to our attention. We are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. We have requested updated inventory feeds on a daily basis from the...
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#1229252
1StopBedrooms - Ridiculous additional charges, with no heads up
1StopBedrooms - Ridiculous additional charges, with no heads up
Thank you for your comments. I’m sorry to hear about your experience. https://www.1stopbedrooms.com/shipping-policy As per our policy we state “Please Note: Some delivery addresses and zip codes may be outside of conventional shipping routes. These destinations...
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#1224849
1StopBedrooms's reply to:

We sincerely apologize for the delay. I had a member from our logistics team take a look at your order in which I show you had provided us with a commercial address. Unfortunately they are certain zip codes which fall into the remote shipping category and must be...
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#1219336
Thank you for your comments. I’m sorry to hear about your experience. Most of our customers receive their order within the average time frame of 3-4 weeks. After taking a look at your order I'm showing that the chair was shorted from the manufacturer and had to be...
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#1217379
1StopBedrooms's reply to:

I sincerely apologize for and we understand your frustration. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. Under normal circumstances we make sure inspect all furniture orders that are dropped off...
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#1217098