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Thank you for your comments. I’m sorry to hear about your experience. Most of our customers receive their order within the average time frame of 3-4 weeks. After taking a look at your order I'm showing that the chair was shorted from the manufacturer and had to be...
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#1217379
1stopbedrooms's reply to:

I sincerely apologize for and we understand your frustration. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. Under normal circumstances we make sure inspect all furniture orders that are dropped off...
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#1217098
Please let us apologize for the difficulties and inconvenience you experienced with the delay on your order. Most of our customers receive their order within the average time frame of 3-4 weeks. Orders can take a maximum of 4 - 6 weeks from the date the order is placed...
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#1214865
1stopbedrooms's reply to:

Thank you for your comments, I would like to first address your false statements made. 1. We are a reseller for all the furniture brands listed on our website and do not manufacture any of the products shown. 2. The photos currently shown are taken directly from Ashely...
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#1200680
1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. After further looking into your order it...
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1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide...
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#1194239
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. I'm do show that you had spoken to one of our service advised a couple of days ago in which a technician will be calling you to set up a...
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1stopbedrooms - Cotswold Bedroom Furniture - Large cracks on all pieces
My apologies for any inconvenience this may have caused you. We have received your photos which show how the furniture was manufactured from Liberty Furniture. Distressed furniture may have intentional spots, scratches, and/or marks intentionally made by the...
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1stopbedrooms's reply to:

I’m sorry to hear about your experience. I do show that one of our senior managers had reached out to you regarding your order and resolved any concerns that you may have had. Your order is currently in transit with the trundle to the delivery carrier. Once they...
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We always enjoy ordering from 1 stop bedrooms. This is our 3rd purchase. The same stuff we find at local stores for a much lower price. Customer service is friendly and you can call and place your order over the phone. Would highly reccomend.
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#1188050