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1StopBedrooms - 1stop bedrooms-bedroom set purchased nothing but headaches!
In Feb/2016 I purchased an Ashley bedroom set through 1stop. Delivery took about 4 weeks, but I knew it would take some time. When it arrived the delivery guy seemed annoyed he had drop the boxes in entry way. I opened them and realized I would have to call the...
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#938082
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I purchased my furniture order on 7/19/16, and to this day I still don't have my furniture. I have been given the run around by everyone except for a gentleman named Jeff at 1stopbedrooms. They shipped my order to the wrong warehouse (Georgia) I'm in NC. Then I was...
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Anonymous
Anonymous

Its been 6 weeks when I order my bedroom set and still NO Furniture. They said it will be delivery to my white glove delivery company today. The website under shipping policy...

Anonymous
Anonymous

I've been having a very similar experience. Ordered a couch 2 1/2 months ago and every time I call they tell me delivery has been delayed again, each time for a different reas...

Brunswick County, North Carolina
I didn't like
  • None
  • I still dont have my furniture
#928953
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Very disappointing experience with 1StopBedrooms. The ordering and sales process is very easy and slick, but the delivery on the back end is a nightmare. Unfortunately this is the important part. We ordered a very expensive bedroom set months ago and got the white...
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joey_18
joey_18

Customer Service contacted me to supposedly help solve the problem but all they wanted was the review changed. Shameful. Promised a minor credit for our trouble, but was not c...

3.5
I liked
  • Credit for my trouble
  • Received nice bedroom set
I didn't like
  • Incomplete delivery
#924792
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I ordered a bedroom set well over 3 months ago. Well after the first 4 weeks of not hearing anything I call them. I politely explain I'm a customer that bought some furniture and haven't heard anything about it being delivered and wanted to check in. They said that it...
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1.0
#920842
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I ordered an Ashley furniture set back in June. I was told the order wouldn't take long because everything was in stock. Received the furniture about a month later and both pieces were damaged. Contacted the company the same day with pics. I was told they would take...
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1.6
#914212
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I ordered my furniture on 6/7/16. They said it could take up to 6 weeks to receive it. They didn't tell me that until after I had ordered it though. It was a really good deal on a lot of furniture so I didn't sweat it too much. A few days after ordering I received...
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#912080
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Please never buy from this store no matter how cheap they offer the product. Initially, I gave 5 Star when I made my purchase but now I am here after trying their service to warn others. Until you close the sale the customer service is awesome and after that, if you...
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Anonymous
Anonymous

I have had the same issue with a living room set. Everything was damaged and it's been over a month and have gotten no where. I have initiated a disputed with the credit card ...

#905846
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1StopBedrooms - Worst experience ever
1StopBedrooms - Worst experience ever
1StopBedrooms - Worst experience ever
1StopBedrooms - Worst experience ever
We recently bought an entire bedroom set through one stop bedrooms. It took over a month to get delivered (which, okay, I understand I bought furniture online, and it may take awhile). When it was finally delivered, four out of seven pieces were broken. We also...
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Anonymous
Anonymous

I am currently facing absolutely the exact issue, they say they placed replacement order on a rush and they never showed up its 5th week after initial delivey. Normal order to...

1.8
I liked
  • Price but you get what you pay for
#899593
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According to their website they offer "best price guarantee". Not exactly true. I did alot of research and found the furniture set I was going to buy on a different website for $350 less than what they were selling it for. I called the number they gave on their site...
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Anonymous
Anonymous

I agree. Not everyone likes to be treated like NY trash.

1.8
#898402
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Ordered bedroom suit and was delivered within the time frame I was told it would take (roughly 4-5 weeks). But, the dresser mirror did not make it but was told it would be another 4-5 weeks. Granted, this order was placed originally in Febuary and it is now August...
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#896902
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