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What Their Customers Are Saying ?

1stopbedrooms - They have gone far above!!!

1stopbedrooms
The 1 Stop Bedroom has been awesome! Have outdone their service to us! We are very happy with them... it’s all good!!! Thanks Terre Baden Read more

1stopbedrooms - Excellent experience

1stopbedrooms
Ordered a few things from 1 Stopbedrooms including a Bed, dresser, nighstand, and mirror. All came exactly as expected. Fair price and delivery guys were also very nice and on time. We are happy with our experience with 1 stopbedrooms Read more

1stopbedrooms - Start To finish no complaints

1stopbedrooms
Prices were great, Service was fast and as described. I would purchase from 1 Stop Bedrooms again. Read more
1stopbedrooms's reply to:

Please let us apologize for the difficulties and inconvenience you experience. We pride ourselves on customer service and getting the furniture to your home in the quickest way possible. Our shipping policy states orders can take a maximum of 4 - 6 weeks from the date...
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#1231843
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1stopbedrooms - $3300 in furniture ordered 3/15/18 and I'm still waiting on

I've tried numerous times to contact this company and is put on hold for more than 30 minutes and still can't get through. This company is horrible and customer service is the worst. Their site does not give you updated information on the shipping progress. All I want is my furniture or my money put back on my credit card.
#1231715
1stopbedrooms's reply to:

Thank you for your comments. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. At the present time we are currently...
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#1231711
1stopbedrooms's reply to:

Thank you for bringing this issue to our attention. We are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. We have requested updated inventory feeds on a daily basis from the...
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#1229252
1stopbedrooms - Ridiculous additional charges, with no heads up
1stopbedrooms - Ridiculous additional charges, with no heads up
Thank you for your comments. I’m sorry to hear about your experience. https://www.1stopbedrooms.com/shipping-policy As per our policy we state “Please Note: Some delivery addresses and zip codes may be outside of conventional shipping routes. These destinations...
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#1224849
1stopbedrooms's reply to:

We sincerely apologize for the delay. I had a member from our logistics team take a look at your order in which I show you had provided us with a commercial address. Unfortunately they are certain zip codes which fall into the remote shipping category and must be...
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#1219336
Thank you for your comments. I’m sorry to hear about your experience. Most of our customers receive their order within the average time frame of 3-4 weeks. After taking a look at your order I'm showing that the chair was shorted from the manufacturer and had to be...
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#1217379
1stopbedrooms's reply to:

I sincerely apologize for and we understand your frustration. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. Under normal circumstances we make sure inspect all furniture orders that are dropped off...
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#1217098
Please let us apologize for the difficulties and inconvenience you experienced with the delay on your order. Most of our customers receive their order within the average time frame of 3-4 weeks. Orders can take a maximum of 4 - 6 weeks from the date the order is placed...
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#1214865

Contact 1stopbedrooms

Mailing Address:
1StopBedrooms
146 W 29th St. New York NY
New York, NY 10001
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1stopbedrooms Products and Services

1stopbedrooms's reply to:

Thank you for your comments, I would like to first address your false statements made. 1. We are a reseller for all the furniture brands listed on our website and do not manufacture any of the products shown. 2. The photos currently shown are taken directly from Ashely...
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