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What Their Customers Are Saying ?

1stopbedrooms - They have gone far above!!!

1stopbedrooms
The 1 Stop Bedroom has been awesome! Have outdone their service to us! We are very happy with them... it’s all good!!! Thanks Terre Baden Read more

1stopbedrooms - Excellent experience

1stopbedrooms
Ordered a few things from 1 Stopbedrooms including a Bed, dresser, nighstand, and mirror. All came exactly as expected. Fair price and delivery guys were also very nice and on time. We are happy with our experience with 1 stopbedrooms Read more

1stopbedrooms - Start To finish no complaints

1stopbedrooms
Prices were great, Service was fast and as described. I would purchase from 1 Stop Bedrooms again. Read more
We purchased a storage bed with bookcase headboard, along with a night stand on April 29th. 1stopbedrooms was paid on April 30th. It is now May 31st. The website said awaiting acknowledgement. Mind you I waited a few weeks to call because it said 4 week delivery. I...
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I didn't like
  • I got transfered many times when i did finally get to speak
  • Delivery issues
  • Lack of follow up
#1268094
I ordered a buffet and a curio cabinet on 4/2/2018. Was told it would take 4-6 weeks for delivery. Finally was able to get through on the on-line chat and was told it would leave the manufacturer on 7/4 or my order could be cancelled. I asked that my order be...
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I didn't like
  • Cant get delivery update and phone system rigged to drop calls
#1264302
I have tried contacting customer service for 6 hrs regarding my order. It says I'm caller 120. If I choose option 1 to place an order of coarse someone will answer because they're quick to collect payment but not deliver, they are unable to give any information...
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#1263506
I ordered bedroom furniture for my Mother who is moving in with me because she is fighting stage 4 lung cancer. She needed furniture to sleep on. After placing the order, i was supposed to receice a confirmation email, which i never received. There was absolutely no...
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#1262254
This site invites those with an issue to contact the CEO Audrey Lambert for 1StopBedrooms. After calling, emailing and not being replied to for over a month I did just that, emails the CEO. Please note my original email below: Dear Sir/Madame; One April 12th 2018 I...
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#1261630
TODAY IS MAY 20TH, IT HAS A BEEN ONE MONTH SINCE I ORDERED AND WAS BILLED FOR OVER $4,OOO WORTH OF FURNITURE. I NEVER RECIEVE AN EMAIL OR UPDATE ON THE ORDER. HAVE TRIED AT LEAST 20 TIMES TO E MAIL AND ONLY GET THE AUTOMATIC REPLY. WHEN I CALL AND TRY TO TALK TO THE...
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I didn't like
  • Fact that i am getting the run a round on where the order is
#1260370
Ordered furniture on 4-8 waited 4 weeks called the company on 5-8 when i did not hear anything. was told would be there in 7 days. Called back when I still heard nothing and then was told it was being held for an item that was backordered. The item was throws for the...
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I liked
  • Every aspect except delivery
I didn't like
  • Credit for my trouble
  • Still dont have my furniture and am getting the run around
  • No one answers the phone
#1258977
Dear Sir/Madame; One April 12th 2018 I placed and order paid in full. On May1st I received an email (attached) confirming the warranty details. It has now been over a month since I placed the order and I have not received any details regarding the timing of the...
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#1257869
1stopbedrooms's reply to:

Thank you for bringing this your issue to our attention however at the present time I'm not able to find an active order in our system with the information provided. Please provide us with the order number so we may further assist you, thank you.
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#1249936

Contact 1stopbedrooms

Mailing Address:
1StopBedrooms
146 W 29th St.
New York, New York 10001
United States
Phone:
(866) 456-8823
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1stopbedrooms Products and Services

1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide...
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#1249379