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What Their Customers Are Saying ?

1StopBedrooms - Judged to early

1StopBedrooms
I purchased a living room furniture set for them and had began to believe I was being scammed because of the lack of communication and being told several different dates of when to expect delivery of the furniture. However it took a month and a half to arrive and once it did arrive I was very pleased for the quality of the furniture is A grade and the delivery men was very respectful and handle the furniture with care. My only suggestion to... Read more

1StopBedrooms - They have gone far above!!!

1StopBedrooms
The 1 Stop Bedroom has been awesome! Have outdone their service to us! We are very happy with them... it’s all good!!! Thanks Terre Baden Read more

1StopBedrooms - Excellent experience

1StopBedrooms
Ordered a few things from 1 Stopbedrooms including a Bed, dresser, nighstand, and mirror. All came exactly as expected. Fair price and delivery guys were also very nice and on time. We are happy with our experience with 1 stopbedrooms Read more
1StopBedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks however maximum time frame is 6 weeks as stated in our policy Customers are normally...
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#1384394
To Whom this may concern, My order was NOT delivered successfully. have a complaint to place on “shipping /drop off/ white glove treatment” company you have used for my order. I paid for “Platinum White Glove Delivery” (Room of Choice + Full Assembly). It has NOT been...
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#1383841
WARNING WARNING WARNING WARNING!!!! I am a Law Enforcement Officer and never encounter such a disrespect . I ordered a bedroom set and it was damaged. Called there Supervisor and took it back . Team Deliveright was very nice and concerning. They called 1stop Bedroom to...
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I liked
  • We loved what this looked like online and so excited to receive
I didn't like
  • Product and being treated so poorly by this company
#1377905
This is the worst company I ever dealt with. I ordered my bedroom set in April and have just now received all the pieces. I highly doubt I would have received my order at all if I weren't as persistent as I was. I didn't receive anything until I told them I...
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I didn't like
  • Anything about the whole experience
#1373846
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1StopBedrooms - 3 mos and counting

I’d appreciate an update on my order and I have been asking for the last week multiple times. Lack of customer response is aggravating and concerning at this point.
#1372772
Ordered a bed frame, 2 nightstands with white glove delivery and insurance for just over 1,400$. My estimated delivery time was sept 11-18th. The online tracker still shows in transit today..the 19th. I recieved no notification of delay. Okay..maybe bearable...but the...
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I liked
  • What i thought i was getting
I didn't like
  • Refused to return calls or answer emailsl
#1360352
I order a set of chairs 8 total quite a bit of money, they promised them by a certain date I got an email saying my order was shipped, 10 days later a called and my chairs were back order, no one had the courtesy to call an tell me that, I asked to canceled the order,...
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#1350283
Ordered and paid $1650.00 for bedroom furniture (California King Bed and a Dresser) on May 7th, 2018. Still waiting for "White Glove Delivery" as of September 3rd, 2018. I have sent Emails inquiring about my Order number 8327463, yet these are still unanswered. I then...
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I didn't like
  • Are ignoring my issue
#1345441
1StopBedrooms - Worse Customer Service on Planet Earth
1StopBedrooms - Worse Customer Service on Planet Earth
1StopBedrooms - Worse Customer Service on Planet Earth
Called 14 times and never received the first call back that was promised from the recording, also sent 7 emails and no response either. Just really bad, please avoid this company at any cost. {{Redacted}}
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#1337637

Contact 1StopBedrooms

Mailing Address:
1StopBedrooms
146 W 29th St.
New York, New York 10001
United States
Phone:
(866) 456-8823
More
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
1StopBedrooms - Damaged Items Both Times, No Follow Up
I ordered a sectional for the home I had just purchased but not yet moved into. They delivered it and I didn't notice (but a photo caught it while the delivery guys were there- it's time and date stamped!) that the bottom of the frame on the side was broken. I...
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#1330076