Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. I'm do show that you had spoken to one of our service advised a couple of days ago in which a technician will be calling you to set up a...Read more
My apologies for any inconvenience this may have caused you. We have received your photos which show how the furniture was manufactured from Liberty Furniture. Distressed furniture may have intentional spots, scratches, and/or marks intentionally made by the...Read more
I’m sorry to hear about your experience. I do show that one of our senior managers had reached out to you regarding your order and resolved any concerns that you may have had. Your order is currently in transit with the trundle to the delivery carrier. Once they...Read more
Thank you for your comments. I’m sorry to hear about your experience. I'm showing that one of our managers had reached out to you and confirmed a replacement table top is en route to the white glove delivery carrier. Under normal circumstances we make sure inspect...Read more
1stopbedrooms - 1 Stop Bedrooms came thorugh!
1 stop bedrooms came through in a big way. I needed my order delivered by a certain day because I had some guests staying in my house. Order delivered on time and assembled. Everythign was seamless and flawless thank you 1 stop bedrooms!Read more
1stopbedrooms - happy camper
Extremly happy with the furniture I purchased from 1 Stopbedrooms. Its great quality, looks amazing and also very comfortable. No complaints.Read more
Hi, My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks however maximum time frame is 6 weeks as stated in our policy. With the specific...Read more
My apologies for any inconvenience this may have caused you. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. Under...Read more
1stopbedrooms - Good service and easy to order.
Sales experience terrific, I spoke with a nice man over the phone he helped me throughtout my entire order process. Order was delivered as expected. Looking forward to shopping with 1 Stop Bedrooms again.Read more
Thank you for your comments. I’m sorry to hear about your experience. As per our damaged order policy, there is no charge to you to have damaged products fixed or replaced. From looking at the notes I'm showing one of our senior managers offered you a hefty...Read more
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