The company sent me a knock off of the item they were to be selling.It was to be a couch from Ashley furniture.
I've seen the couch I wanted in store. I've sat in it. I knew what I was ordering. When it arrived, it wasn't even close to what I had ordered.
It was faux leather, smaller dimentions, and EXTREMELY poor quality. The tags were ripped off and replaced, very blarently. After fighting for delivery for several days, it arrived. They forged my signature, and I could not understand any of their English.
I immediately called in an attempt to resolve the issue. I didn't want, nor agree to purchase a couch that was different than described. I got the run around. I reported the fraudulent activity to my credit card company, who expects me to hire a professional furniture salesman to come to my house and place in writing it's not what I ordered.
That's ubsurd. Last time I checked, I didn't have to keep an item I didn't want, especially if it's not what I ordered. Do yourself a favor and avoid these scam artists at all costs. It will save you much time, energy, and aggravation.
I'm amazed that a company spends time and energy ripping people off instead of providing a quality service and product.
Wouldn't it be much easier to just treat people rightfully and run a legitimate business.I want a refund, like I've been asking for for months!