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Our order says in transit and no updated status. When will I get my order?

Last status says: In Transit (Current Status) Great news!

Your order has shipped out and is in transit to your local White Glove Delivery Terminal. Estimated arrival to your local white glove delivery terminal: Jul 13, 2018 - Jul 20, 2018.


MY ORDER #8311091

When I placed my order for the North Shore Double Pedestal Dining Room Set, on 15 Jan., 2018 and instead of the Buffet in this Collection, I negotiated a deal and ordered and paid for the China Buffet. I have tried on numerous occasions to email and call both Customer Service and the Sales Office, asking for this to be clarified and each told me that the other needed to fix this.

In the meantime, the wrong item is ordered and my dining room order is at a standstill and nothing has been done to fix the problem. I do not know what else to do. Before I realized this mistake, and I thought everything was OK, I placed another order for other items, but this one seem alright but if this initial one does not get resolved soon, then I want to cancel both of them and get all of my money refunded.

TEL. 931-313-5926 Home, if no Answer, please leave a message.


Hi Diane,

Per our conversation on 1/29 your order has been adjusted. Please let me know if there is anything else I may assist you with.


Questions 2