I ordered a couch on 4/18/18, received a confirmation of my order and my card was charged. I checked the status online and it says awaiting pickup.
I have reached out to the company multiple times and I have yet to speak to a person. I Sent an email, tried the chat option on my mobile phone and waited through 30 callers 2 times and when it gets to the 3rd caller in line it asks to confirm my phone number to get a call back and I am still waiting for a call back (this has been over 24 hours waiting for a call back) Now when I check the status of my order it doesn't have any information available.
I want the couch I paid for or my money back! Super frustrated!
Product or Service Mentioned: 1stopbedrooms Customer Care.
Reason of review: Order processing issue.