Please never buy from this store no matter how cheap they offer the product.
Initially, I gave 5 Star when I made my purchase but now I am here after trying their service to warn others.
Until you close the sale the customer service is awesome and after that, if you have any issue with the product then you will see the true colors of the store you will never get any response.
I ordered a bed set worth ~$4000 and when it came a week later than the promised date it has many parts which were broken and now its been 1 month after the initial delivery still no sign of my reordered parts and there is no follow up no updates and no bed for my family members.
After multiple calls to the customer care, who do not have any clue about my reorder status, they will simply say "it will arrive soon and the delivery company will call you", I am vexed and I am planning to return the bed as it is not worth to take a chance again with this type of stores. If something happens or if you notice anything bad after your delivery then you are screwed.
Totally not worth it, and will advise everyone not to buy any furniture via online stores unless it is a named one like Amazon or Macy's or living space ...
Product or Service Mentioned: Ashley Furniture North Shore Bed.
Reason of review: Damaged or defective.