Reply by 1StopBedrooms

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. I'm do show that you had spoken to one of our service advised a couple of days ago in which a technician will be calling you to set up a date and time to come to your place of residence. Please let us know if there is anything else we may assist you with.
Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money

The couch and loveseat I bought from 1stopbedrooms broke about a month after I received them. Despite numerous calls 1stopbedrooms never answered any of my concerns or showed any regard for there customer.

When it first arrived I was told there were wires missing by the !stop's deliver service. 1stopbedrooms told me no wires were missing and to fix it myself. In a period of three months they just disregarded that my furniture was broken and not useable. Finally they asked me to send photos.

I did and still did not get a response. It is time for me to throw this furniture out.

It was an expensive lessen that could have been avoided had I not dealt with the worst company I have ever dealt with. 1stopbedrooms is a scam company and should be avoided.

Product or Service Mentioned: Coaster Furniture Delange Faux Leather Furniture Set.

Reason of review: Poor customer service.

Monetary Loss: $2398.

Preferred solution: Full refund.

I didn't like: Product and being treated so poorly by this company.

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