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1stopbedrooms's reply to:

1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
1stopbedrooms - Horrible Experience !
We’re really sorry to hear about what happened. We understand you are not happy and have previously offered to exchange the damaged furniture with replacements. The main defect was on the vanity desk in which a replacement has been ordered. In the event an item is...
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#1126121
1stopbedrooms's reply to:

1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
1stopbedrooms - Horrible Service
We’re really sorry to hear about what happened. I’d like to make sure mistakes like these don’t happen again. We understand you are not happy and have previously offered to exchange the damaged furniture with replacements. There are a couple of photos posted which show...
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I didn't like
  • Paying a lot of money but receiving poor quality furniture
  • Length of time it is taking to receive the furniture
  • Staff unwilling to provide contact info for boss
#1125696
1stopbedrooms's reply to:

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. I have personally reached out to our delivery carrier regarding your experience and will help remedy the situation to prevent this from...
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#1123234
1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide...
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#1108895
1stopbedrooms's reply to:

Thank you for bringing this your issue to our attention. I sincerely apologize for and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. The description and photos for all of our products...
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I liked
  • What i thought i was getting
I didn't like
  • That i did not get what was advertised on the website
#1106870

1stopbedrooms Most Helpful Reviews

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1stopbedrooms's reply to:

Thank you for your comments. I’m sorry to hear about your experience. I would like to mention that all of our products sold are brand new, never been used and ship directly from the manufacturer located in the USA. Most of our customers receive their order within the...
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#1101849
My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide...
Read more
#1096030
1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Orders can take a maximum of 4 - 6 weeks...
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#1090346
1stopbedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. I assure you this isn’t a typical situation and all of our reviews posted are from verified customers. We take these matters very seriously, unfortunately , we have no...
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I didn't like
  • Fake news
#1069265
1stopbedrooms's reply to:

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. Most of our customers receive their order within the average time frame of 3-4 weeks. Orders can take a maximum of 4 - 6 weeks from the date...
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#1059933