They are not kidding when they say 8 weeks delivery on a bedroom set. We ordered a bedroom set that was labeled Natural Grey Lacquer.
The photo on their website looked like a dark grey colored bedroom set. Well, 8 weeks after placing order, it arrived in a wonderful dark brown/espresso color. The only part that was grey lacquered was the top of the dresser and night stands and it was almost white. the customer service by the "acting" manager was absolutely horrible and said they would take it back for a 30% restocking fee (on a 3K+ purchase).
There was no 100% satisfaction guarantee and the bedroom is listed in the product description as a "wench" color. Please choose another company that offers 100% satisfaction and does not hide behind fine print that says "we are not responsible for any color discrepancies". That just shows the company has no idea what they are selling. The customer service manager would not budge and is color blind.
WE got ripped off.
We ended up reselling on craigs list for very close to what we paid. Shame on us for trusting these NJ crooks.
Review about: 1stopbedrooms Shipping Service.
Reason of review: Not as described.
Preferred solution: stand behind your products and learn what the difference between grey and brown..
I liked: What i thought i was getting.
I didn't like: That i did not get what was advertised on the website.