It started with a terrible customer experience following our furniture order from 1StopBedrooms.com (aka One Stop Bedrooms, 1Stop Bedrooms). Our order took over a month longer than the highest estimated delivery time. With no status provided, no support emails returned, we had to resort 5 phone calls and hours on hold. Delivery was only made after WE discovered that the furniture actually arrived in our city.
In order to warn other consumers, we left a few accurate online reviews online. That's when the company began harassing us. Using our private information in the order, we believe the owner (unverified) or other agent of 1StopBedrooms began emailing our personal accounts, calling my and my wife's cell phones AND work numbers (we think via thoroughly Googling us). In an attempt to remove the reviews, they made false promises of refunds, then threats to cancel our orders, threats against our jobs (including leaving reviews on our completely unrelated company websites), then unusual text threat messages at all hours consisting of "better look for another job", and the list goes on and on. I figure we've spend over 30 hours dealing with them, not including the time our employers and family members have wasted.
The saga continues and there's something new every day. My wife is scared and crying, I am pissed and there is no end in sight. I am now filing police reports and documenting everything. We've hired a lawyer. This company is horrific.
I can only hope that people will avoid having the same experience. If you order from them you will be rolling the dice. If you complain or (God forbid) leave a negative review anywhere, they will be coming after you in more ways than you can imagine.
Review about: 1stopbedrooms Delivery Service.
Reason of review: Harassment.
Preferred solution: leave us alone.