Reply by 1StopBedrooms

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. At the present time I'm showing the following dates from Ashley Furniture

· Reclining Sofa is in stock

· Rocker Recliner is not in stock until 6/2

· Loveseat with console is not in stock until 5/26

We can go ahead and have the Sofa released from Ashley then perform a 2nd delivery for the Rocker Recliner and Loveseat. We hope you will accept our sincere apologies for the inconvenience.
Customer service
Price Affordability

I spent $1,650 on living room furniture. I placed the order 4 weeks and 3 days ago.

I have sent 3 emails over the past week and received no response. All I want is some information. My order used to say it was awaiting pick up and now it says nothing.

I have received no response to any of my emails and I find it ridiculous. I just want some communication.

Product or Service Mentioned: 1stopbedrooms Shipping Service.

Reason of review: Order processing issue.

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