I purchased my furniture order on 7/19/16, and to this day I still don't have my furniture. I have been given the run around by everyone except for a gentleman named Jeff at 1stopbedrooms.
They shipped my order to the wrong warehouse (Georgia) I'm in NC. Then I was told they didn't ship it out at all that it was missing a piece. I guess that was lie number 3 since my notifications show it was shipped on 8/3. I've paid several payments and still have nothing.
I received a call yesterday from a delivery company in NC, a few hours from where I live. Still wasn't shipped to the Wilmington warehouse like I was told at first. Now they tell me they have all my furniture but delivery won't be for up to 2 weeks. Beware of this company!!!!!
This is what happens when they say it's free White glove delivery. Basically means they will get it to you whenever they want to. I was also told that they have to wait to accumulate enough orders for a state in order to have a bulk shipping order sent out. I was never once told that until the very last conversation with someone at 1stopbedrooms.
They don't call you back or respond to emails.
1 response that was real and the others were automated messages. Don't buy from here.
Review about: 1stopbedrooms Shipping Service.
Reason of review: Major delivery problems and customer service .
Preferred solution: Price reduction.
I didn't like: I still dont have my furniture.