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Product: 1stopbedrooms Customer Care Clear all filters (0 of 18 reviews match)
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1StopBedrooms's reply to:

1StopBedrooms - Terrible customer service!
Hi Jayne, We’re really sorry to hear about what happened. As per your desired resolution a $100 refund has been applied back to the original form or payment. Please let us know if there is anything else we may assist you with, thank you.
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1stopbedrooms Customer Care
#1401736
1StopBedrooms's reply to:

Hi Electra, It has been brought to my attention that your order was not delivered to you on time. We like to convey our sincere apology for not delivering your order on time. The manufacture was experience delays with their containers, which resulted in incorrect...
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1stopbedrooms Customer Care
#1372772
1StopBedrooms's reply to:

1StopBedrooms - BAD MATTRESS
1StopBedrooms - BAD MATTRESS
Thank you for your comments. I’m sorry to hear about your experience. I went ahead and issued you a full refund for the mattress back to your original payment method. Once again we are sorry for any inconvenience this may have caused you and look forward to serving you...
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1stopbedrooms Customer Care
#1283403
1StopBedrooms's reply to:

My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. I assure you this isn’t a typical situation. Most of our customers receive their order within the average time frame of 3-4 weeks. Orders can take a maximum of 4 - 6 weeks...
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1stopbedrooms Customer Care
#1268094
1StopBedrooms's reply to:

Thank you for your comments. I’m sorry to hear about your experience. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the...
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1stopbedrooms Customer Care
#1264302
1StopBedrooms's reply to:

Thank you for bringing this your issue to our attention I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business. After taking a further look into your order I currently show your ordered has been refunded in full due to a back...
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1stopbedrooms Customer Care
#1263506
1StopBedrooms's reply to:

Thank you for your comments. We immediately submit the order to the manufacturer when you place an order. For this reason, we are obligated to the purchase after 24 hours and for that reason we cannot allow orders to be cancelled after 24 hours if an item has shipped....
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1stopbedrooms Customer Care
#1262254
Thank you for your comments. I’m sorry to hear about your experience. Some delivery addresses and zip codes may be outside of conventional shipping routes. These destinations include: remote cities, rural areas and/or other locations that may require additional...
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1stopbedrooms Customer Care
#1246969
1StopBedrooms's reply to:

Thank you for your comments. Most of our customers receive their order within the average time frame of 3-4 weeks. Customers are normally notified immediately in the event an order is on nationwide backorder from the manufacturer. At the present time we are currently...
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1stopbedrooms Customer Care
#1231711
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Testimonial

1StopBedrooms - They have gone far above!!!

The 1 Stop Bedroom has been awesome! Have outdone their service to us! We are very happy with them... it’s all good!!! Thanks Terre Baden
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1stopbedrooms Customer Care
#1204657