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I ordered a bedroom set from them after they said it was in stock. I contacted them after 2 weeks because I had not received notification about it shipping. They said some of the pieces were on back order and a container was due that week. I called back a week later...
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2.0
#1108895
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They are not kidding when they say 8 weeks delivery on a bedroom set. We ordered a bedroom set that was labeled Natural Grey Lacquer. The photo on their website looked like a dark grey colored bedroom set. Well, 8 weeks after placing order, it arrived in a wonderful...
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1.5
I liked
  • What i thought i was getting
I didn't like
  • That i did not get what was advertised on the website
#1106870
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Very bad quality of furniture they deliver from China it cost the less than 25% of the sale price it will take average 6 months for delivery Some part used or return damage they will not return Company policy will return with in 24 hours of order only you have to pay...
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1.0
#1101849
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1StopBedrooms - 17 weeks and still waiting on an order

1StopBedrooms
#1096030
1.6
Details
They stated that shipping takes a maximum of 4-6 weeks. It took them 9 weeks and 5 days to get half of my order, it's been 17 weeks and I still do not have e the rest of my order. They refused to refund my order.
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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I ordered a living room and dining room set 3 1/2 weeks ago (7/27/17) and my account still has my order processing. When I call, the customer service rep gives me an attitude about them not being able to give me a date until i receive an email. This is after the 1st...
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1.0
#1090346
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I would feel sorry for some of you guys that got taken for a ride by this *** company, IF it weren't for the fact that it could have all be prevented. If any one of you took the time to read any of the potentially hundreds of thousands (big tip off there) of...
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1.0
I didn't like
  • Fake news
#1069265
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Dishonest customer service, would not explain the actual details about the delay that a buy is entitled to know, even hang up on customer's call when trying to get more info peacefully! very rude and irresponsible! Over the phone they gave you a time window which looks...
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#1059933
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I ordered my chest of drawers in January '17. I received no communication about it's delivery. I was flying back into the state late one Sunday night (March 5) and was on a layover (in Atlanta) when I got a voicemail (missed a call while in the air) from the "delivery...
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2.5
I didn't like
  • Lack of follow up
  • Credit for my trouble
  • I still dont have my furniture
#1048409
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1StopBedrooms - No Communication, Inaccurate Shipping Estimates, Unreasonable Delivery Methods
I ordered a sectional sofa from 1Stopbedroom on 2-20-2017. Almost immediately, I received a confirmation email for my order, stating it would be delivered in 4-6 weeks. Just as immediately, my credit card had been debited the 1500 bucks. Anyways, included in the email...
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2.5
I liked
  • Price but you get what you pay for
  • Product selection
I didn't like
  • Poor delivery service
  • No customer service
  • False claims and promises
#1039739
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Very negative experience so far. I ordered a sectional set February 21. On March 23, over a month later, I received two pieces of the sectional and instead of a loveseat, a reclining chair which does not fit with the set and is not what was ordered. I emailed Saturday...
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1.0
I didn't like
  • No sense of urgency
  • Lack of follow up
#1028100
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1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
Paid $1500 to have a bedroom set shipped to us from 1stopbedrooms.com and IT IS JUNK!!!!! Scratches and Digs throughout, defect in coloring (dark stain spots throughout), screws pulling out and all around BAD QUALITY. We've BEGGED this company to take this back and...
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1.5
#1027124
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